General admission tickets available mid-July!

FAQs

FAQs

FAQs

General

General admission includes access to all exhibits, Discovery Bands, and pop-up programming. Please visit our tickets page for the most up-to-date pricing information.

General admission tickets will go on sale in Mid-July.

You can purchase your advanced tickets online Limited walk up tickets are available but not guaranteed. We strongly recommend that all guests, including members, reserve tickets in advance of their visit. With the excitement of our grand opening, we’ve introduced timed ticketing for La Nube entry. This system allows guests to reserve tickets for specific time slots, securing a spot, and avoiding long admission lines. After the entry time on your ticket, you have a one-hour window to enter.

If you are unable to purchase tickets online, please get in touch with us by email at info@la-nube.org, and a team member will be happy to assist you!

If on the day of your reservation a member of your group feels sick, stay home! Please email info@la-nube.org in advance of your ticket time to discuss the possibility of rescheduling due to health concerns.

La Nube will operate with hourly, timed-entry tickets to manage visitor capacity.

When you purchase tickets, you will be prompted to select the day of your visit in addition to an entry time. The last entry time is one hour before we close. Please arrive within the hour of your reserved entry time. For example, if you purchase tickets for the 10:00 am entry time, we ask that you arrive between 10:00 and 11:00 am. You are welcome to explore La Nube for as long as you wish until La Nube closes.

To view hours of operation, click here.

Yes. For the safety of our visitors and staff, a waiver is required at the time of ticket reservation.

Guests will receive a Discovery Band upon check-in and are required to wear it at all times while in the building. Your admission ticket to La Nube grants you access to the exhibits all day. As long as you are wearing your Discovery Band, you may use it for same-day re-entry. Discovery Bands must remain intact and are not valid after removal.

201 W. Main Drive El Paso, Texas 79901

La Nube is located in the heart of downtown El Paso, Texas, right across from the El Paso Chihuahuas Ballpark.

Parking garages are available for a fee around the downtown area. Visit www.parkopedia.com for parking locations and rate information. Garages closest to La Nube are JPMorgan Chase & Co. Garage, Mills Parking Garage, and One Civic Center Plaza Garage. Parking rates vary by location.

La Nube is proud to serve learners of all ages and abilities! From infants to adults, our guests will find experiences for every age group and learning stage.

Minimum of 10 visitors is required to receive group pricing. Group ticket purchases coming soon!

Accessibility

Yes! La Nube strives to be a beacon of equity, inclusivity, and accessibility for all. Our exhibits are ADA accessible, and we’ve taken deliberate steps to ensure accessibility throughout the experience. Here are some of the initiatives we’re proud to offer:

  • Designated quiet spaces for neurodiverse visitors and programmed sensory hours.
  • Sensory backpacks, noise-canceling headphones, and fidgets available upon request at the 1st floor counter. Please present a valid photo ID (such as a state ID, driver’s license, or military ID) to borrow these items.
  • Wheelchairs available for checkout. Simply connect with a Discovery Guide on the first floor to request one.
  • Even our Anything’s Possible Climber is wheelchair-friendly and features a wheelchair challenge course.

For more information about our accessibility initiatives, click here

Personal pets are not allowed on La Nube premises. However, we welcome service animals trained to assist individuals with disabilities. This policy helps us maintain a comfortable and safe environment for all our guests.

Membership

Yes! You can apply the cost of a single ticket toward a family membership. Please connect with a Discovery Guide at the check-in desk on the first floor for more details.

Members will be required to reserve their tickets online prior to visiting.

You can begin immediately! Remember, you must reserve your tickets online prior to visiting.

La Nube memberships are non-transferable and may only be used by those listed on the membership.

Yes, you may upgrade anytime by paying the difference between membership levels. Your membership expiration date will not change. To upgrade your membership, please contact Erica Salas at esalas@la-nube.org, or do so at on your next visit.

La Nube members may receive free or discounted admission through the Association of Children’s Museum (ACM) and Association of Science and Technology Centers (ASTC) networks. Other institutions must also be a participating member.

Once La Nube becomes an active participant.

Memberships are non-transferable. You can continue to use it for reciprocal admission benefits at participating ACM and ASTC museums for the remainder of your membership period.

La Nube is a 501(C)(3) nonprofit organization. However, the purchase of a membership is not tax-deductible as you are receiving services in exchange for your membership. Please consult your tax attorney for more details.

Yes! La Nube memberships are a great gift for families. Your gift membership purchase supports La Nube’s mission to engage and inspire our next generation of innovators and problem-solvers! Recipients may redeem their gift voucher any time before its expiration date. The membership begins on the day they redeem their voucher.

Click here, to view family memberships.

Infants & Young Children

Guided by curiosity, our youngest learners can explore Desert Bloom, inspired by the Chihuahuan Desert. Designed for children ages 0-3, this space lets them safely play, balance, roll, and build. Guests ages 4-7 can enjoy building forts, engaging in dramatic play, or exploring veterinary care at the Care Lab in our Follow Your Instincts exhibit. While these two exhibits foster early childhood development and imagination, all nine exhibit zones at La Nube invite little explorers to join the fun.

Yes, we have changing tables available in the restrooms for your convenience. Restrooms are located on every floor throughout La Nube. We strive to ensure that all families have a comfortable and enjoyable visit to La Nube.

We encourage parents to feed their children wherever they feel most comfortable. We have two nursing rooms located on Floor 3 in the hallway near the entrance to Desert Bloom.

Stroller parking is located on Floor 3 outside Desert Bloom. Please fold your stroller to provide space for as many families as possible. Families may also take strollers into the exhibits as long as major pathways remain clear. La Nube is not responsible for lost or stolen items.

Food & Drink

Little Stars Café, located on the first floor, offers healthy snacks and meals to fuel imagination and support exploration and play.

Click here to view the menu

Yes, we provide water fountains and bottle-filling stations throughout the facility for our guests’ convenience. We ask that you bring a non-disposable water bottle to ensure you stay hydrated during your visit.

Outside food and drinks are NOT allowed in La Nube, except for children with accommodations and babies. Guests are permitted to drink their own water throughout the facility. Water fountains and bottle-filling stations are located throughout La Nube for use.

Little Stars Café, located on the first floor, offers healthy snacks and meals to fuel imagination and support exploration and play.

Events & Special Programs

We can accommodate groups of all sizes – from a small birthday party to a corporate meeting! Our events team is ready to work with you to create your unique and unforgettable event. Click here to learn more.

Yes! La Nube offers birthday party packages for large and small groups. Click here to learn more.