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Privacy Policy

Children’s Online Privacy Protection Rule (COPPA)

We request that children under the age of 13 do not provide personally-identifiable information, and that they register with a parent or guardian instead.

Full Privacy Policy

Effective Date: August 2024

At La Nube, we respect your privacy and are committed to protecting it through our compliance with this policy.

1. Information We Collect

We may collect personal information from you when you visit our museum, use our website, or participate in our events. This information may include your name, contact details, payment information, and any other information you choose to provide.

2. How We Use Your Information

We use your information to process transactions, respond to your inquiries, provide you with information about our exhibits and programs, and improve our services. We do not sell or share your information with third parties for their promotional purposes.

3. Cookies and Other Tracking Technologies

Our website may use cookies and other tracking technologies to collect information about your browsing behavior for statistical analysis and to improve our services.

4. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Children’s Privacy

We require children aged 13 and under create their profile with a parent or guardian. We do not knowingly collect personal information from children under 13 without parental consent.

6.Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

7. Contact Us

If you have any questions about this policy, please contact us at customerexperience@la-nube.org.